We offer a variety of services to make your instrument sound and feel like new again. We most commonly accept acoustic guitars, electric guitars, bass guitars along with banjos, mandolins and ukuleles.
Our range of services are as follows:
Basic Service
- General clean of the instrument
- Replacement of strings on your instrument
- String height adjustment
- Adjust the truss rod to straighten the neck when applicable
Full Service
- Oil and clean of the fretboard
- Polish the frets
- Replacement of strings on your instrument
- Adjust the action of the strings to a comfortable height or as otherwise instructed
- Adjust the truss rod to straighten the neck when applicable
Pickup Installations
- Removing/Installing new pickups (whether bought through DW Music or provided by the customer)
- Correcting/upgrading any wiring/parts as per the customers requirements
Re-soldering and wiring
- Fixing crackling, unnatural, or no noise when your instrument is plugged in to an amplifier
- Upgrading potentiometers, capacitors, switches and wiring to get you your desired result
- Everything from fixing a faulty output jack, to a full ground up rewire
Replacing parts on an instrument
- Machine Heads
- Pickguards
- Strap Pins
- Potentiometers, Capacitors, Switches and Knobs
Pricing
Pricing varies depending on the service chosen. Feel free to call the store, use our contact form or send us an email for a quote.
How long will it take?
The general wait time for a standard service is from 3-5 business days. Depending on the amount of bookings currently in queue, this time may vary. Services that require work on the instrument's electronics may also take a few days longer.
If parts need to be ordered for your instrument, this will further prolong the waiting time.
Please note:
Cracks, dents and structural damage
If your instrument suffers these kinds of problems, we highly recommend contacting a professional luthier. We do not have the necessary equipment to repair these kinds of problems.
Please understand we reserve the right to refuse servicing an instrument that has structural damage. If we deem the state of the instrument may affect our ability to service the instrument and potentially further accentuate the issue, we will recommend a professional luthier.
Electronic repairs
We do not do repairs for electronic equipment such as amplifiers, speakers, pedals and other electronic devices. We'd be happy to recommend technicians who are better equipped to repair your product.